Top Point of sale systems FAQs

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Update time : 2022-09-29

What features are common among POS systems?

While traditional POS systems allowed users to complete transactions and record sales, new POS systems come packed with features. Below are the features most commonly included with today’s POS systems:

  • Payment terminals
  • eCommerce support
  • Mobile capabilities
  • Industry-specific tools
  • Third-party integrations
  • Customer relationship management
  • Staff profiles
  • Loyalty programs
  • Appointment booking platforms
  • Data reporting tools

Is there a POS system specifically for my type of business?

Probably! Many POS providers now offer industry-specific tools to clients. For example, if you own a restaurant, Square for Restaurants is a platform custom designed to address the needs associated with restaurant management. Beyond the restaurant industry, there are many excellent industry-specific POS platforms, one of which might just be perfect for your type of business.

What business types use POS systems?

Any type of business that accepts in-person payments can benefit from a POS system. Whether you own a doctor’s office, clothing store, automobile repair shop, food truck, or any other type of enterprise, a POS system is useful.

How do you know when your business needs a POS system?

If you accept payments in person, your business needs a POS system. Without a POS platform, you cannot access sales reports, customer profiles, up-to-date inventory management, or the host of other benefits included with most of today’s POS software options.

What are the various types of POS systems I need to consider?

The answer to this question depends on your individual needs. As mentioned above, it’s always worth looking for POS systems that have industry-specific tools. By taking advantage of software built for your niche, you can automate tasks associated with your industry or business model that previously consumed much of your time as a business owner.

What is the difference between a POS and an mPOS?

The term mPOS stands for “mobile point of sale.” An mPOS is a type of point of sale system that can operate on a mobile phone or standalone mobile hardware device. This is an excellent solution if you need to take payments on the go.

Meanwhile, the term POS stands for “point of sale” and is generally used to refer to your stand POS system. However, this phrase can also refer to an mPOS, as an mPOS is a subtype of POS systems.

What is point-of-sale software?

Point of sale (POS) software is simply a program that calculates sales and processes transactions. When a customer purchases an item from your business, your POS software determines the price via scanning or manual entry, calculates the change for applicable cash transactions, and records the transaction details.

Modern POS software also provides a wide range of other features, including CRM systems, integrations, real-time reporting, and so much more.

What payment methods do POS systems accept?

Most POS systems accept a wide range of payments, including cash, checks, debit cards, and credit cards. In some cases, you may have to partner with a third-party payment processor to accept credit card payments, though many POS systems do offer payment processing in-house now.

How many register terminals will I need at each location?

This is entirely dependent on your industry, business size, foot traffic, and other various factors. You should be able to judge how many register terminals you need based on the number of people that buy products at your store, but this process may require some trial and error.

Some businesses don’t use register terminals at all. With mPOS systems allowing staff members to walk around the floor of a store or restaurant, some businesses have simply outgrown the need for a stationary register terminal.

Do any point of sale systems have text marketing?

Yes, many of the POS systems included in our above list have text marketing options available to their users, although you often have to pay extra to access this feature.

Additionally, many POS platforms also allow you to integrate with third-party marketing systems that offer text marketing. So, even if your POS system of choice doesn’t offer text marketing, you might be able to implement it via integrations.

Which retail POS system is the most affordable?

Many of the POS platforms included in the list above offer free, but limited versions of their software. If you’re willing to forgo additional features, a free POS system is obviously the most affordable POS system. To upgrade to premium features, you usually need to pay a monthly fee.

Is there a difference between a POS system and a payment processor?

Yes. A POS system provides the in-person calculations for the payment and records it for reporting. Meanwhile, the payment processor communicates with the customer’s bank and the business’s merchant account to transact the money as a backend solution.

Which credit card processors will work with POS systems?

Almost all credit card payment processors are willing to work with POS systems. Although, the POS system in question must be compatible for integration with the payment processor. However, some payment processors now offer their own POS systems. Likewise, some POS systems now offer in-house payment processing.

Does having a POS system make me PCI compliant?

Governing a range of elements related to the security of sensitive credit card data, PCI compliance is extremely complex. That said, partnering with a PCI-compliant POS system does not necessarily mean your business is completely PCI compliant.[1] It’s important to review the latest PCI compliance requirements to ensure your business meets the necessary standard before you begin accepting payments.

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